Communications Policy

Last Updated: May 22, 2026

tl;dr Reaching out to us doesn’t make us your lawyer. If you receive a message clearly meant for someone else, delete it and let us know. Texting us means you opt in to replies, and don’t try to send legal documents via social media DMs.

Article I.           General Boundaries

Section 1.01      Scope. This policy governs all inbound and outbound communications with Zach Linse Law, LLC (“the Firm”), including emails, phone calls, SMS/MMS text messages, faxes, and direct messages across any platform.

 Section 1.02      No Attorney-Client Relationship. Reaching out to the Firm does not create an attorney-client relationship. That relationship is only formed after we clear all conflicts of interest and both parties execute a formal, written Engagement Agreement. Do not send confidential information until that agreement is signed.

 Section 1.03      Response Times. We aim to review and respond to non-emergency inquiries within 24 to 48 business hours. Communications sent outside of standard business hours, on weekends, or during holidays do not create an obligation for immediate review or response.

 Section 1.04      Social Media & Unsecured Platforms. Social media platforms are used by the Firm strictly for marketing and general information. Direct messages (DMs) on these platforms are not consistently monitored and are not secure. All official inquiries must be routed through our website forms or direct email.

Article II.       Confidentiality & Data Liability

Section 2.01      Misdirected Communications. Our communications, including any attachments, are confidential, frequently legally privileged, and intended solely for the addressed recipient. If you receive a message from us in error, you are strictly prohibited from reading, copying, distributing, or otherwise using the information. Notify us immediately by replying to the sender, emailing zach@zachlinselaw.com, or calling 971-703-5884, and permanently delete the original message from your systems.

Section 2.02      Unsecured Channels. While the Firm utilizes secure, encrypted tools for practice management, standard SMS text messages and unencrypted emails are not inherently secure. By choosing to communicate with us via these channels, you acknowledge and accept the inherent risks of unauthorized interception or disclosure.

 Section 2.03      Unsolicited Documents. The Firm assumes no liability or data retention obligations for unsolicited documents, case files, or materials sent by individuals who are not active clients. Such materials may be routinely destroyed without review to minimize data liability.

Article III.   SMS/Text Messaging Compliance

Section 3.01      Opt-In. By providing your mobile phone number via our website contact forms, email, or direct contact, you consent to receive SMS text messages from the Firm regarding your inquiry, appointment scheduling, and case updates.

 Section 3.02      Message Rates and Opt-Out. Standard message and data rates may apply. You may opt out of SMS communications at any time by replying “STOP” to any text message you receive from us.

Article IV. Contact Information

Zach Linse Law, LLC |
zach@zachlinselaw.com
971-703-5884